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If you are a business, political campaign, or other organization, here’s how to make sure your organization’s text messages will get through:
Verizon is committed to ensuring that all wanted communications reach our customers without risk of being blocked as spam. Read Tips on Protecting your Mobile Identity.Verizon co-founded the Secure Messaging Initiative, where we coordinate with other service providers to identify and shut down illegal text message campaigns. We are constantly improving our spam monitoring and blocking.This applies to all types of organizations, including political campaigns. We require businesses and other organizations sending high volumes of texts to consumers to adhere to industry guidelines that, among other things, require organizations to obtain consumer consent prior to sending texts.We do that without examining the content of the messages. Verizon blocks more than a billion text messages every month where scammers are attempting to misuse our consumer services to spam our customers.Verizon works hard “behind the scenes” to make sure text messages remain trusted. Text messages are among the most trusted ways for consumers to communicate with one another, and for them to receive communications from organizations that they have given permission to text them. Verizon is committed to stopping spam text messages. Because of those measures, the spam text problem is far smaller than the robocall problem, and we are taking various actions both to further improve trust in text messaging and to protect consumers from robocalls. As described below, Verizon blocks billions of spam texts behind the scenes and employs numerous measures to help ensure that text messaging remains a trusted way for consumers and organizations to communicate.
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